Feb. 2021


We Can Help

Learn what BWP is doing to help heal our community

COVID-19 Job Loss Bill Credit Program

BWP launched the COVID-19 Job Loss Bill Credit Program with a budget of $2 million for residential customers.

Financial Assistance Programs

BWP can help you through this crisis with three programs. Learn what local and federal programs are available to you

Conservation and Efficiency Programs

Explore how BWP can help you manage your bill and stay comfortable in your home with helpful tips and programs.

EDITOR'S NOTE

Together We Move Forward

COVID-19 turned our lives and our community upside down and inside out in 2020. We found ourselves in unfamiliar situations. Job loss, school age children at home, or even worse, the illness of a loved one. But we did witness some incredible kindness. Care and concern for our neighbors. The reaching out of a helping hand to honest and decent people, who through no fault of their own, had trouble meeting some basic obligations.

There are signs of hope for 2021. Improved medical treatments, good hygiene practices, and the understanding that a hug needs to be done in spirit, but not in body, for just a while longer.

Just like your family, the BWP family has found a way to persevere. To work safely together to ensure your essential electric and water services are there for you. Even through the hottest days of summer.

Just like your family, the BWP family has found a way to persevere. To work safely together to ensure your essential electric and water services are there for you. Even through the hottest days of summer.

In this issue of Currents you will find no- and low-cost ways to manage your bill. The new Job Loss Bill Credit program has already helped over 3,000 households pay their electric bill. There is a healthy portion of the $2 million available in case it’s needed.

You’ll also find resources to help you make your home more energy efficient, to keep you comfortable, and to help you save. These include our new AC Replace Before It Breaks Program and information about available financing from the state of California. If you want to contribute towards renewable energy, the Green Choice program allows you to offset your carbon footprint for a few dollars more per month.

Finally, because we are a community of optimists, we introduced a new online electric vehicle (EV) Buyer’s Guide for customers looking to electrify their transportation and help clean our air. Because some day this pandemic will end, and life will return to normal.

How to Contact Us

Customer Service: (818) 238-3700

Water Services: (818) 238-3500

Electric Services: (818) 238-3575

Conservation Services: (818) 238-3730

Street Light Outages: (818) 238-3700

After-Hours Emergency: (818) 238-3778

ONEBurbank: (818) 238-3113

Currents Editors

Editor-in-Chief

Editorial Director

GLENN OYOUNG goyoung@burbankca.gov